Live on your storefront in about fifteen minutes.
Four steps, no developer required. Here's the whole setup, and what's happening underneath it.
- 1
Install
One click from the Shopify App Store.
AskRoo installs as a theme app extension, so no theme code is edited. Nothing breaks when you change themes, and there's nothing to paste into your storefront.
no theme code touched
- 2
Sync
Catalogue, policies and FAQs ingest automatically.
Your catalogue, returns policy and FAQs are read and indexed for retrieval. You don't upload anything — AskRoo reads what's already in your store.
~3 min for a typical store
- 3
Set the rules
Tone, banned topics, discount policy, when to escalate.
You decide how it sounds and where its limits are. Defaults are conservative — auto-approve returns is off until you turn it on — so nothing acts on your behalf before you've said it can.
conservative by default
- 4
Go live
The widget appears on your storefront.
Turn it on and watch the dashboard. Every answer is inspectable and every automated action is reversible, so going live is something you can watch, not a leap of faith.
every action reversible
The fifteen minutes, unpacked.
Nothing edits your theme
AskRoo installs as a theme app extension. It never touches your theme's code, so switching or updating themes won't break it and there's nothing to paste in.
It reads what's already there
Your catalogue, returns policy and FAQs are read straight from your store and indexed for retrieval. No exports, no spreadsheets, no manual upload step.
Conservative until you say so
Defaults lean cautious. Auto-approving returns is off until you turn it on, and every automated action is logged and reversible from the dashboard.
Answers your shoppers can check.
Join the Australian beta and put a grounded support agent in front of your shoppers — one that shows its source, or escalates instead of guessing.